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Background
Tapcart is a no-code mobile app builder for Shopify. Allowing e-commerce brands such as OVO, Princess Polly, Drew House, etc. to reach millions of consumers through their mobile platform.
Many clients have experienced, on average, a 40% increase in session conversion rates with Tapcart, along with an average ROI of 43x.
CHECK OUT TAPCART'S DASHBOARD
Overview
I support design on the merchant dashboard team. Occasionally, when I take the lead on design projects for the mobile team, it can have an impact on the overall experience of the merchant dashboard.
The merchant dashboard empowers users to customize their app experience. Within the context of the merchant dashboard, my ongoing efforts involve ideating long-term customization options for users and implementing enhancements to ensure a smoother and more intuitive experience for our merchants.
The following is a sneak peak at the projects I’ve led. If you'd like to delve into the finer details of my process, feel free to reach out!
Improvements on the marketing tool - Capture Kit
Feature Support
Capture Kit is a new marketing tool offered for Shopify merchants to boost app downloads and drive in-app revenue.
Identified areas for improvement by interviewing Shopify merchants to uncover their pain points and desired features.
Actively worked with the engineering team to determine scope and scalability with the design of this feature.
A testimonial from our merchants - “It's awesome, the ease of use, and it’s just so easy to install the app…it will be nice for people to come in and scan it and just be able to download the app in seconds”
We consistently receive valuable feedback from our merchants, and as a result, we focus our efforts on implementing the features that are in high demand to offer the most support to our merchants.
Introducing dashboard support for language selection. This initiative entails adjustments to how language settings impact various components, including navigation, and more.
Additional currency support on the overall merchant dashboard experience, ensuring a seamless and intuitive navigation path to the selection point.
Dashboard Maintenance
To eliminate the confusion when collaborating on work, I helped establish the source of truth for certain outdated screens on the merchant dashboard. This can increase efficiency and alignment for new designers when picking up a project.
As we are progressing towards a more mature design system, I took the lead in defining conventions for error states that may arise within the dashboard experience.
Improvements on the marketing tool - Capture Kit
Capture Kit is a new marketing tool offered for Shopify merchants to boost app downloads and drive in-app revenue.
Identified areas for improvement by interviewing Shopify merchants to uncover their pain points and desired features.
Actively worked with the engineering team to determine scope and scalability with the design of this feature.
A testimonial from our merchants - “It's awesome, the ease of use, and it’s just so easy to install the app…it will be nice for people to come in and scan it and just be able to download the app in seconds”
Feature Support
We consistently receive valuable feedback from our merchants, and as a result, we focus our efforts on implementing the features that are in high demand to offer the most support to our merchants.
Introducing dashboard support for language selection. This initiative entails adjustments to how language settings impact various components, including navigation, and more.
Additional currency support on the overall merchant dashboard experience, ensuring a seamless and intuitive navigation path to the selection point.
Dashboard Maintenance
To eliminate the confusion when collaborating on work, I helped establish the source of truth for certain outdated screens on the merchant dashboard. This can increase efficiency and alignment for new designers when picking up a project.
As we are progressing towards a more mature design system, I took the lead in defining conventions for error states that may arise within the dashboard experience.
Background
Tapcart is a no-code mobile app builder for Shopify. Allowing e-commerce brands such as OVO, Princess Polly, Drew House, etc. to reach millions of consumers through their mobile platform.
Many clients have experienced, on average, a 40% increase in session conversion rates with Tapcart, along with an average ROI of 43x.
Overview
I support design on the merchant dashboard team. Occasionally, when I take the lead on design projects for the mobile team, it can have an impact on the overall experience of the merchant dashboard.
The merchant dashboard empowers users to customize their app experience. Within the context of the merchant dashboard, my ongoing efforts involve ideating long-term customization options for users and implementing enhancements to ensure a smoother and more intuitive experience for our merchants.
The following is a sneak peak at the projects I’ve led. If you'd like to delve into the finer details of my process, feel free to reach out!